Services
Overhauling
Overhauling … what a trap behind this concept!
The market of used machinery is strongly conditioned by the word "OVERHAULING" in the contracts. Here at World Graphic Machine we strongly believe that the overhauling of a printing machine has to start from the honest relation between the buyer and the seller. Clarity and seriousness are our way of working to avoid superficiality and carelessness. For this reason we at World Graphic Machine have decided to follow a method which is infallible from many points of view, following the methods established by the builder, without falsifying any component in order to present a newer machine. And all of this is certified by our reliable collaborators.
The customer satisfaction is the best way for us to understand we are going in the right way. Competence - Punctuality - Fair trading: this is how we work!
There are so many salesmen in this market that accept everything is required by the customer just to conclude quickly a deal. We at WGM have demonstrated our commercial coherence in our deals, as we believe that trust and tranquility of who spend lot of money on such a buy are the basis of a good relationship. There are printers that had to call technician to overhaul perfecting when they had bought a "overhauled" machine. There are printers who called us to overhaul machines they had bought from other dealers because facts were different from the contract. We have never followed such dirty plays because we are absolutely convinced that time will reward who acts professionally and honestly. Indeed, we are proud to state that printers who bought overhauled machines from WGM during the last four years they have come back to us for further buys or they passed to the new, increasing their business. But no one afterwards has bought from other dealers because he was dissatisfied of our work. We are adressing only to "who do not practise what he preaches" because it is not right to extend the concept to the whole category, damaging those few traders who concentrate on professionality and customer satisfaction instead of only profit.
What does our overhauling mean?
Our overhauling are guarantee of savings for the buyer: it enables the customer to obtain the maximum reliability by the used printing machine thanks to assistance service appointment planned even from the date of delivery. Honestly, we are proud to affirm that we have a good name among our customer, who bought high performance overhauled machines from us with benefits for their economy. Our overhauling: "Performance & Economy"
Processing phases:
1. Dismanteling of the machine after previous printing efficiency control and functions test
2. Delivery at our premises and classification of all auxiliary equipment
3. Removal of smallest parts and replacement with original spare parts
4. Cleaning of all the machine
5. Overhauling of the smallest parts
6. Feeder
7. Infeed
8. Inkpot
9. Damping
10. Printing units
11. Perfecting devices
12. Delivery
13. CPC and CPTronic
14. Electronic elements
15. Accessories
16. Assembly and installation with explanation of the functions
17. Printing test
18. Final test
19. Demonstration to the customer
20. Dismanteling and loading on truck (the smallest parts will be loaded onto pallets)
21. Installation in the printshop followed by a period for instruction on the machine
22. Printing assistance during post-installation period with specialized technician
If you still have doubts on our working method, please have a look at Our References and ask them for information about World Graphic Machine...
We use ONLY original spare parts provided directly by Heidelberg and original, new Böttcher rollers.
Our machines are all equipped with original EC Certificate, books and tools, electrical schemes.